We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you inquiry villa details or you list your villa with us.

Personal data means any information relating to you which allows us to identify you, such as your name, contact details, booking reference number, payment details and information about your access to our website.

HOW DO WE PROCESS YOUR PERSONAL DATA

We will only process your information, where:

• you have given your consent to such processing (which you may withdraw at any time);
• the processing is necessary to provide our contractual services to you;
• the processing is necessary for compliance with our legal obligations (e.g. for tax reasons or to prevent a threat to life, health or safety of a customer); and/or
• the processing is necessary for our legitimate interests (e.g. safety internet connection) or those of any third party recipients/partner of ours that receive your personal information.

When you inquiry villa details, we collect your name, contact information, travel details and any other comments you may provide. If you choose to rent one of our villas, we will then collect your accounting, credit card details as well as additional information such as your itinerary, activities, emergency contact information and travel preferences. We use this information to contact you about your request, make your reservation, plan your stay at one of our villas, and process your payment.
When you submit a request for a booking, we share personal information you have provided to us with the home owner or property management company so that they can assess your suitability and approve your stay.
The Villa Bookers may share (or make available) your personal information with our affiliates and authorized service providers that perform certain services or functions on our behalf. For example, we may use service providers to authorize and process payments, host our Site, operate certain of its features, serve advertisements on our Site or send email. Your personal information may be maintained and processed by our affiliates and other third party service providers. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.

The Villa Bookers has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Greece or any other country where The Villa Bookers, its subsidiaries, affiliates or agents are located. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

DATA RETENTION

We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law or if the User requests their withdrawal from us, opposes or revokes their consent. The information you provide to us may be archived or stored periodically by us, according to backup processes and will only be retained for as long as is it required for the purposes for which it was collected, unless the law requires us to hold your personal information for a longer period, or delete it sooner, or unless you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law.